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There’s a better bottom line waiting for you at HTR.

We help small and mid-sized manufacturing companies revise their products and the way they make them, putting them back on course to yield healthy levels of revenue and profit. 

HTR is the area’s conduit to both local and national resources, including grants and funding to get new initiatives going. Further, HTR offers unique approaches to product innovation, minimizing its risk and maximizing its success. And with expertise in improving sales, productivity, efficiency and quality, HTR and its senior business consultants will get you and your company on a quicker road to growth.

As a New York State Division of Science, Technology and Innovation (NYSTAR)-designated NYS Regional Technology Development Center, and as an affiliate of the National Institute of Standards and Technology's Manufacturing Extension Partnership, HTR provides high-value metric-driven solutions for Rochester-area manufacturers who:

  • Have been unable to locate the proper resources or technologies they need
  • Need help solving specific problems, such as determining the cause of product defects (quality), modifying plant layout to improve workflow (productivity) or establishing employee training 
  • Want assistance in reversing negative business situations such as sales decreases, loss of market share or cost increases
  • Want to implement new technologies or processes that will help establish themselves as market leaders

Business Assessment

An HTR business assessment is a fast way to identify your company’s strengths and weaknesses through a comprehensive review of your operations. The assessment gathers information about many different areas and aspects of your company—especially in sales, productivity and quality—and then pinpoints areas for improvement and opportunities to capitalize on.

  • Critical business and manufacturing processes
  • Company policies
  • Structure
  • Culture
  • Key metrics and performance

A benchmark report can be completed as part of the assessment or done separately.

Most important, the assessment allows you to "see the big picture" and then put priorities in perspective. With a company assessment, you use time and money cost effectively as you plan for and implement changes in your company.

HTR is committed to assisting Rochester-area companies with industrial and business effectiveness strategies that result in long-term, profitable solutions.


Innovation Engineering

Though largely for established small and mid-sized manufacturing companies in the Rochester and Finger Lakes Region, this program may also be of benefit to newer start-ups.

It’s been shown in studies by the Boston Consulting Group that upward of 95% of new products fail to earn their estimated return on investment within three years of their launch. While innovation was once seen as a risky process, it doesn’t have to be.

HTR, via its Manufacturing Extension partnership, has a consultant who can introduce processes and procedures that increase innovation while decreasing risk as you develop new products for your marketplace.

In a nutshell, the prevalent wisdom is that the road to greater revenue and profit is through innovation, the creation and production of something unique vs. doing the same old thing as cheaply as you can while fighting for market share as a manufacturer of a commodity.

Productivity Improvement

Lean Manufacturing Services are about getting rid of waste and producing what your customers want when they want it. This approach to running a manufacturing business, perfected over the years in the automotive industry, continues to gain momentum with small to medium manufacturers looking to realize sustainable improvements in their organizations.

HTR’s Lean Manufacturing Program is a proven methodology that leads to:

  • Productivity increases up to 30% annually
  • Defects reduced by 20% per year
  • Lead times reduced by more than 70% per year
  • On-time delivery improved to nearly 100%
  • Inventory reductions of more than 75%

Quality Management Systems integrates the various internal processes within the organization and intends to provide a process approach for project execution. Thus, a QMS enables an organization to identify, measure, control and improve the various core business processes that will ultimately lead to improved business performance.

High Tech Rochester has helped companies throughout the Finger Lakes Region to implement various types of Quality Management Systems: ISO 9001-2000, TS 16949, AS 9100, ISO 14000, ISO 14001-2004, ISO 14004-2004

Energy Reduction, as practiced by HTR, enables small and mid-sized manufacturers to achieve permanent reductions in their electrical energy costs. This program is a timely response to the growing energy crisis that threatens the productivity, capability and competitiveness of companies in our region. As you work to improve your firm’s energy consumption profile, HTR can help with energy efficiency and conservation.

Lean Office Management, complementing our Lean Manufacturing Services and their focus on the factory floor, focuses on reducing the administrative time between orders being placed and receipts of payment. Lean Office can help reduce your total cycle time by helping you streamline beyond the shop floor—improving customer and employee satisfaction in the process.

  • Reduce paperwork process time up to 90%
  • Improve on-time performance up to 90%
  • Reduce work-in-process up to 90%
  • Reduce errors up to 50%
  • Reduce floor space up to 75%

Design and Prototyping Services

Manufacturers that desire to manufacture new products (and improve top-line growth) yet lack the technical and engineering resources to develop them from idea to prototype and proof-of-concept can now take advantage of HTR’s Virtual Design and Prototype Services. Gleaned from HTR’s comprehensive NYS database of engineers, designers, prototype developers (including those familiar with state-of-the-art RAPID PROTOTYPING) and compliance officers, a "virtual" design and prototyping team is organized and deployed to develop your idea or concept. Further, HTR will manage the project team through completion.


Expert Contact

Mark Schrader
Business Development Analyst, Growth Services